The Green Spot Pub in Mt. Pleasant, MI (48858) is NOT a decent or friendly place if you enjoy playing Club KENO. The employees will treat you as though you are interrupting them and that you are some kind of an imposition to them. I play KENO often. The employees will leave you standing at the bar... waiting and waiting for them to run your bet slip.
Two nights ago (January 26) I lost $1,140. because an employee just looked at me while "gabbing" with the owner and some "chums" as the clock ran out on me for the draw on my numbers. Their "do-it-yourself" KENO machine wasn't working! I had no choice but to have them use their machine behind the counter. When she felt like it, she came over to help me. By then the clock ran out while a new draw of numbers came in. My remaining bet slips ended up on the other side of the clock, costing me $1,140. ...but I said nothing about it and "took my lumps."
Then, today I was told by a Green Spot employee that she wasn't going to "do my bet slips" because it is a busy lunch day. That's when I left my drink on the table and walked out and went elsewhere.
Finally, tonight was the last straw. I gave it one more try at the Green Spot just to see if their rotten treatment toward me was just a fluke. It is no fluke. I was told that my tickets could not be put through their machine because "customers" want drinks (which I was drinking one of those drinks). I asked her if she was the only one working. She said no, and rudely yelled across the bar in a demeaning tone to get another employee to watch the bar while she ran my bet slips. She ran my tickets and then SLAMMED them on the bar counter and walked away.
The employees at the Green Spot have treated me like dirt for three days in a row. Chippewa Lanes bowling down the street has been VERY kind and accepting of my KENO play. I have chosen to go there, instead.
I ABSOLUTELY would not recommend the Green Spot Pub for anyone who enjoys playing KENO. No way! The terrible behavior of the employees at the Green Spot is no fluke.
!!UPDATE!! February 11, 2010 at 11:45am
I wrote the previous review about the Green Spot and about playing Club KENO there.
Today I walked into the Green Spot to buy a $5.00 Club KENO ticket. I used the Do-it-yourself machine. While standing there watching the numbers come in, the owner approached me, asking if I am the one who called him on the phone and complained about his establishment. I told him I was.
He immediately told me to leave his building and never to walk inside his building again. He was loud, rude, and he even called me an A-hole. He told me that he read my review on the web. He told me that if I didn't leave he would call the cops and have me removed. Hmmmm.
My review is accurate and 100% truthful.
I told him he is a lousy business owner... and that he is an A-hole, too.
Meanwhile, I went to another business in town where I am absolutely welcome! I play Club KENO there, I purchase food and drinks there and they like me a lot! I have no problems at all.
In closing, the owner wants the Club KENO machine out of his building and... well, that's that! I still used to purchase food and drinks at the Green Spot while I played Club KENO. Instead, the owner of the Green Spot has chosen to be an abusive, arrogant A$$.
I hope the owner likes this review better.
Regarding Greg H. who wrote the following review (mentioning my review of the Green Spot), in his words:
Quote: according to the previous review "If you want to play keno, don't come here" I have never had a problem with that here but that is not the main reason to go to a restaurant or bar. You go there to spend time with your family and friends and enjoy the moment. If gambling is what you truly would like to do...go a few miles down the road to The Soaring Eagle Casino."
Really? Who takes their family and children to a bar? It's a bar and they serve alcohol AND food there. Hence, Club KENO for those who enjoy playing Club KENO at a BAR.
The owner of the Green Spot validated that he is an a$$ when he kicked me out and called me an A-hole. He chooses and supports abusive behavior toward those who simply enjoy playing Club KENO (as is fully and fairly disclosed in my review of the Green Spot Pub in Mt. Pleasant, MI).
By the way, the Michigan State Lottery office is fully aware of the abusive behavior toward me by the owner of the Green Spot Pub in Mt. Pleasant, MI regarding their Club KENO game and customer relations.
Review about: Club Keno And Customer Service.